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Privacy Policy
Information Collection and Use
Alive Online Pty Ltd (Alive Hosting - alive.com.au) is the sole owner
of the information collected on this site. We will not sell or rent this
information to others. Alive Online Pty Ltd collects information from
our users at several different points on our website.
We have created this privacy statement in order to demonstrate
our firm commitment to privacy.
How Do We Use Personal Information We Have Collected?
We collect and use your personal information to operate our web site
and deliver our services to you. We will use your personal information
to provide you with:
- technical support
- billing and credit control
- sales support
- product upgrades
- information
Order from
We request information from
the user on our order form. Here a user must provide contact information
(like name and shipping
address) and financial information (like credit card number,
expiration date).
This information is used for billing purposes and to fill
customer’s
orders. If we have trouble processing an order, this contact
information is used to get in touch with the user.
Non personally identifying information
(i) In addition to the information you specifically provide above,
Alive Hosting operates statistics gathering software on its web site
to collect information about the number of visitors coming to the site.
No identifying information is collected by this software. The software
records the IP address of the visitor only. We use this information
to improve our own technical structure and performance, and to determine
which areas of our web site are most popular.
(ii) We also may use 'cookies' at certain points. Cookies are
pieces of information that a web site can transfer to an individual's
computer in order to allow that web site to store information about user
preferences. We use cookies which expire. Cookies are used to collect
session ID's. It is possible to adjust your internet browser to refuse
cookies, but you may find that this reduces the functionality of this
site.
Links
This web site contains links to other sites. Please be aware
that we at Alive Online Pty Ltd are not responsible for the privacy
practices of such other sites. We encourage our users to be aware when
they leave our site and to read the privacy statements of each and every
web site that collects personally identifiable information. This privacy
statement applies solely to information collected by this Web site.
Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact
information such as name and email address.
Security
This website takes every precaution to protect our users’ information.
When users submit sensitive information via the website, your information
is protected both online and off-line. When our registration/order form
asks users to enter sensitive information (such as credit card number),
that information is encrypted and is protected with the best encryption
software in the industry - SSL. While on a secure page, such as our order
form, the lock icon on the bottom of Web borrowers such as Netscape Navigator
and Microsoft Internet Explorer becomes locked, as opposed to un-locked,
or open, when you are just ‘surfing’.
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