What is Web Hosting?
Web hosting is the act of renting space and bandwidth through a company so that
you may publish your web site online.
Installing pre-configured CGI scripts
Please see our flash tutorials for configuration: http://www.alive.com.au/tutorials/
Password protecting a site or directory in Webshell4
Please see our flash tutorials for configuration: http://www.alive.com.au/tutorials/
How do I put password protection on my folders?
In your Control Panel choose FTP Manager icon.
In the login value click on File Manager.
Select Protect
Select Domain
Select folder
Using WebShell4 in the Control Panel
Please see our flash tutorials for configuration: http://www.alive.com.au/tutorials/
I am getting errors with FrontPage.
Try turning frontpage extension off then back on in your Control Panel by following these steps:
1. Click on Web Services in the Control Panel
2 Click on the frontpage button to t...
How do I submit a trouble ticket?
Please see our flash tutorials for configuration: http://www.alive.com.au/tutorials/
What is the difference between UNIX hosting and Windows hosting?
Depending on which operating system to go with depends on your needs.
If you need to support Microsoft products such as ASP, MS Access, or VBScript,
then Windows hosting would be better. ...
Submitting your site(s) to search engines in the Control Panel
Please see our flash tutorials for configuration: http://www.alive.com.au/tutorials/
How do I turn on SSI in the control panel?
In your Control Panel click on Web Options
Click on domain (hammer icon)type in .shtml
WILL ALREADY SHOW AS ON BUT YOU MUST GO IN AND ENTER FILE EXTENSIONS.
What happens if I exceed my data transfer limit?
Any data transfer in excess of plan threshold will be charged at the end of the
billing period.
My webalizer doesn't work. What's the problem?
One possible reason can be that you are approaching your disk quota. Webalizer
needs at least 2 MB unused disk space to function properly.
Can I have more than one domain name hosted under the same plan?
On our Gold and Platinum accounts you can host unlimited domains
On our Bronze you can have up to 10 sub domains
And on our Alive Plan you can have up to 5 sub domains
Creating and transferring a domain in the Control Panel
Please see our online tutorial for creating and transferring a domain in the Control Panel
What steps do I need to take to transfer my domain to Alive?
How do I add new email addresses in the Control Panel?
View our online tutorial for configuration.
What is the difference between Unix accounts and Windows accounts?
Unix provides secure and reliable environment perfect for most of the hosting
needs, but sometimes you want to take advantage of some Windows applications
such as MS Access, ASP scripting. For tha...
ASP is not working, however in my control panel the button next to this resource on the Domain Web Service page is set to ON.
Check if the *.asp files are not included into SSI section. It's a common
mistake. If you set the *.asp files to be lauched via SSI library, set ASP to
OFF, delete the *.asp extension from SSI...
Can I SSH into my account?
SSH connections can be made available, but only on dedicated
servers. Non-dedicated servers cannot support SSH connections.
How do I administer my MS SQL database?
The administration of MS SQL databases doesn't interface properly with
the H-Sphere control panel, instead you will need to login specifically
as follows.
Go to the URL "<mywebsite>/M...