FAQ

FAQ: I cannot see files that I’ve uploaded13 Nov

If you can’t see any changes to your website after uploading your new files, you will need to clear your browser’s cache. Below are instructions of how to do it in Internet Explorer and Netscape:

Internet Explorer

1. Go to Tools.
2. Select Internet Options.
3. Click General Tab.
4. Click Delete Files.
5. When you get a pop up asking you to delete files,
put a check on “delete all offline content” then click ok.
6. Refresh you page for new changes to take effect.

Mozilla Fire Fox

1. Go to Tools
2. Clear Private Data Tab.
3. Make sure everything is unticked apart from Cache.
4. Click on Clear Private Data.

Netscape:

1. Go to Edit.
2. Select Preferences and double-click on Advanced.
3. Click Cache.
4. Click both Clear Memory Cache and Clear Disk Cache.
5. Refresh you page for new changes to take effect.

For New Hosting clients, your Domain may not have been propagated, it’s essential to wait a few hours for this process to end.

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