FAQ: Why does my website load slowly?13 Nov
There are literally thousands of reasons as to why your website my load slowly, here are a few common errors in which maybe at fault on mutual ends of accounts;
>> You have nearly exceeded your Disk Quota for your Web Hosting account, a fee is incurred if you are wanting to upgrade your quota or alternatively you will have to delete large amounts of files that are stored on your Host.
>> Our servers maybe in downtime and it’s common for all Web Hosting companies though never frequent.
>> Have you considered the the amount/size of images, flash, movies or music that is contained on your website?
My FTP is running slow or won’t even load!
This is mostly because of the content overload inside your host, as the above statement, the two resolutions for this is to…
>> Delete large amounts of files that are stored within your hosting, this can be done through your FTP Client.
>> Send a Support Ticket through our system for a possible Disk Quota enlargement.
Another reason as to why your FTP may load slow or not load at all is because you may have hundreds of TMP or Crontab files within your host. If you can log into your FTP without Timing Out, the only option would be to start deleting these Crontabs, they can also be turned off in your H-Sphere Account settings.
If you are receiving Time Outs or your FTP Login is freezing/hanging, send a Support Ticket or Call the Alive office for further assistance.
(+13 rating, 16 votes)
Loading ...
Post a reply
You must be logged in to post a comment.